The phone that has a touch screen that is not responsive is infuriating. Slow reaction of the screen, no response on some parts, or no response at all, this problem can be a disruption in everyday life. As phones have become a necessity to communicate, pay, work and entertain, a touch issue, however little, is a great emergency. The positive aspect of it is that there are numerous instances when an unresponsive touch screen is not the result of severe hardware damage. In many cases, this occurs because of bugs in the software, overheating, screen coverings or other small issues within the system that can be resolved at home. This article will provide complete information about How to Fix Phone Screen Unresponsive Touch.
What Causes Phone Screen Touch to Stop Working?

Physical Damage
The touchscreen digitizer inside the phone may be broken or become loose when the phone is dropped or hit. Although the glass may look good, internal damage may prevent the responsible response of touch.
Water or Moisture Exposure
Water, humidity, or sweat can get into the phone and destroy the phone touch sensors. Dampness usually leads to slow response, ghost touches, or failures of touches.
Software Glitches
The touch input can be frozen or stopped by new bugs in the system, broken updates, or conflicting apps. A software-related temporary touch problem can be resolved by restarting the phone.
Problem with Screen Protector or Case.
Touch may be blocked by thick, low quality screen protectors or tight cases. Accuracy in touch is also diminished by dust or air bubbles beneath the protector.
Overheating
Touchscreen performance can be influenced by excessive heat, such as gaming, charging, or hot climate. A lot of phones deaden touch to guard the phone parts.
Dirt, Oil, or Grease on Screen
Touch detection can be interfered with by oil or sweat or dirt on the screen. A dirty screen can be unresponsive or need to be pressed even more.
Battery or Power Problems
An overfilled or broken battery may push against the display internally. This pressure may cause harm to the touchscreen layers and prevent touch.
Hardware Connection Issues
The internal connectors between the motherboard and the screen can be loose or damaged, which results in partial or complete failure in touch. This typically requires professional repair.
Manufacturing Defect
The touchscreen might also fail in extreme situations with a factory issue. They tend to manifest very early and may be warranted.
Quick Checks Before Trying Advanced Fixes
Restart the Phone
Even temporary glitches in the system can be cleared by a simple restart and then the touchscreen will start working again. This is what should be done first.
Clean the Screen
Clean the screen using a microfiber cloth to wipe away dust, oil, moisture, etc. A light coating of dirt can also change the touch sensitivity.
Remove Screen Protector
Remove the screen protector and check whether the touch response is better. Bad protectors or damaged protectors tend to interfere with the touch input.
Check Phone Case
Take the phone case off to make sure that it is not rubbing against the edges of the screen. Touch detection can be distorted by tight or bent cases.
Charge the Battery
Touchscreen can also be affected by low battery or unstable power. Charge the phone and test the screen.
Cool Down the Device
When the phone gets hot, you should stop using it and allow it to cool. Areas such as overheating can temporarily shut off or lower touch sensitivity.
Boot in Safe Mode
Safe mode is useful in determining whether a third-party application is the source of the problem. When touch functions in safe mode then an application installed is probably the culprit.
Update the System
Make sure to check an update on the software because updates can correct bugs with touchscreens and computer errors.
Test Touch Areas
Trying to tap various areas of the screen can determine whether the problem is partial or complete. This is useful in determining whether the issue is software or hardware-based.
How to Fix Phone Screen Unresponsive Touch Android and IPhone

To know how to fix Phone Screen unresponsive touch, you need to follow these process step by step given below:
Step 1: Restart the Phone
A soft reboot clears temporary bugs in the system, which can cause the touchscreen to freeze. Switch the phone off, wait 30 seconds and switch it on.
Step 2: Wipe the Screen Clean
Wipe the screen with a dry microfiber cloth to remove dust, oil, or water. Do not use water or chemical cleaners.
Step 3: Take off Screen Protector and Case
Unscrew the screen protector to identify whether it is obstructing touch sensitivity. Take the phone case off to make sure it is not rubbing against the display.
Step 4: Charge the Phone
Touch response can be influenced by low or unstable battery power. Connect the phone to a good charger and check the screen.
Step 5: Let the Phone Cool Down
When it gets hot, touchscreen functions may be paralyzed temporarily. Turn off the phone and leave it to cool down a bit.
Step 6: Boot into Safe Mode
The safe mode helps to turn off third-party applications that can produce touch problems. In case the screen is in safe mode, remove newly installed applications.
Step 7: Update the Software
Touchscreen bugs and performance problems are common issues that are addressed through software updates. Update and install the latest version.
Step 8: Reset App Preferences
Restoring app preferences will not delete the personal data but eliminate the underlying conflicts. Most phones have this option in their system settings.
Step 9: Perform Factory Reset
A factory reset is a solution that corrects severe software issues at the cost of data deletion. Back up important files always and then reset.
Step 10: Visit a Service Center
In case none of the steps help, it is probably a hardware problem. A technician will be able to diagnose and change the broken screen or connector.
When Is Screen Replacement Necessary?
In case the touchscreen is not responsive even after a restart, safe mode, updates, and factory reset, the issue is a hardware one. Screen replacement is normally needed in such cases.
Cracked or Shattered Screen
Seeing visible cracks, broken glass or shattered edges is a sign of physical damage to the digitizer. Even a minor crack can lead to touch failure in the long-run.
Partial Touch Dead Zones
The digitizer layer is damaged when some parts of the screen cannot be touched. This is not a problem that can be solved with software.
Ghost Touch or Random Touch
In case the screen touches itself or acts unpredictably, this indicates that internal screen layers are not working properly. The permanent solution is to replace the display.
Water or Liquid Damage
Touch sensors are vulnerable to permanent damage when exposed to water or moisture. In case cleaning and drying fails to restore touch, then replace.
Display Flickering or Lines
A flickering, vertical line, or black spot signifies damage to a panel on the screen. These issues usually have touch failure and require replacement of the screen.
Screen Lifting or Bulging
Touch can cease to work when the screen is lifting off the frame, which usually happens when a battery is swollen. Safety necessitates the replacement of the screen (and the battery).
Call but Do Not Caress
The digitizer is probably dead when the phone rings or vibrates or reacts to buttons but fails to touch at all. The only repair is to change the screen.
Repeated Touch Failure
The screen hardware is malfunctioning when problems with touch reappear after a temporary resolution. Substituting it eliminates additional issues.
Tips to Prevent Touch Screen Problems in the Future
Good Quality Screen Protector
The screen is covered by a high-quality tempered glass, which prevents any scratches or small accidents. It also assists in preserving a good sense of touch.
Avoid Dropping the Phone
Drops may destroy the touchscreen digitizer with no cracking of the glass. Always make sure that you handle your phone very well and use both hands where necessary.
Keep the Screen Clean
Wipe the screen regularly with a microfiber cloth to wipe dust, oil, and sweat off the screen. A clear display means proper and efficient touch sensitivity.
Waterproof and water resistant
Never use phone in wet hands or in humid conditions. Phones that are water-resistant may not get the touch damage when they are subjected several times.
Prevent Overheating
Do not overcharge the phone or use it under the sun. Too much heat may decrease the performance and longevity of the touchscreen.
Original Chargers and Accessories
Poor-quality chargers may lead to power variation that will impact the sensitivity to touch. Always replace charging accessories with certified or original accessories.
Eliminate Tight or Ruptured Cases
Phone cases that are very tight or bent may be pressed against the edges of the screens. Use a specially fitted phone-specific case.
Update Software Regularly
- He/She should have an updated phone with the newest software. Updates frequently correct bugs that may cause touchscreen functionality.
- Do Not Use too Much Pressure on the Screen.
- Do not press the screen with sharp objects and do not press the screen too hard. Soft taps suffice to the proper work of touchscreen.
Conclusion
A touch screen that is not responsive on your phone does not necessarily imply that your phone is collapsing forever. It is possible that in most instances, it is a simple process and you should know How to Fix Phone Screen Unresponsive Touch to fix the problem, such as turning off the phone, washing the screen, taking off the screen protector, or installing an upgrade. A deeper software problem can be addressed with more sophisticated solutions like testing safe mode, freeing storage or factory reset. Nonetheless, the only way out might be professional repair or substituting a screen in case the issue is related to physical damage or being exposed to water. With a systematic and effective approach to the steps of this guide, now you are aware of how to resolve issues of phone screen unresponsive touch in a systematic and effective manner. Early action and proper handling of your phone will not only save time, money, and frustration, but also save you a lot of time.
FAQs
This normally occurs because of dirt, screen protectors, software bugs, overheating, or it was damaged physically.
Yes, software bugs that are solved by updating will cause many touch problems.
Yes, the cracks may break the digitizer and lead to the failures of the touch partially or completely.
Costs of repair depend on the model of the phone and the nature of the damage. Simple screen replacement will be moderate or costly.
Very rarely, malware may lead to a screen freeze though the majority of troubles with touch have nothing to do with virus.
